Returns Policy
In addition to any rights of the Customer under the Australian Consumer Law, BetaBoard may accept the return of
Products provided all of the following conditions are met:
- all returns must be approved in writing by BetaBoard and
will not be offered where the Products are specifically purchased,
manufactured, machined or cut to size or are made in accordance with
other specifications of the Customer;
- returns will only be offered where the Products are
returned to BetaBoard at the Customer’s cost (with freight prepaid) in a
saleable condition (including with any brochures and original
packaging); and
- BetaBoard reserves the right to charge a handling and
restocking fee of up to 15% of the price for the Products and this fee
will constitute an Additional Charge. A restocking fee of 20% will apply
to Rondo products and any products which Betaboard does not ordinarily
hold in stock.